Electric Bicycles, Electric Scooters and More FAQS
Ebike FAQ Guide
E-bikes are becoming more popular every day, and it’s no surprise to see neighbors and friends out riding on weekends. If you’re thinking about joining the e-bike community, this guide is perfect for you.
We’ve put together answers to some of the most common questions our customers ask when they visit our store. This guide will help you not only understand the benefits of electric bicycles but also find the perfect one for your needs.What are the main advantages of an e-bike over a traditional bike?
Ride Faster, Avoid Traffic
With quick acceleration and pedal assist, e-bikes let you bypass vehicular traffic while still riding safely.
Great for Beginners
If you’re new to cycling, an e-bike can make getting started easier while helping you build your fitness over time.
Control Your Effort
With pedal assist, you decide how much effort to put in. Use it for a workout or simply relax and enjoy the ride with minimal effort.
Gentle on Joints
E-bikes are easier on your joints than traditional bikes, making them a better alternative for many riders. Because of this, e-bike owners tend to ride farther and more often than they do on conventional bikes.
Endless Options
Whether you need a bike for commuting, mountain biking, or mixed off-road use, there’s an e-bike out there to suit your lifestyle and needs.
What should I look for when choosing the right e-bike or e-scooter?
Choosing the right e-bike or e-scooter depends on how you plan to use it. For commuters, a lightweight and foldable model with a long battery life is ideal for navigating city streets as an urban commuter. If you’re exploring Kelowna’s trails, look for an e-bike with a mid-drive motor, a sturdy frame, and fat tires for better traction.
It’s also important to consider battery range, motor power, and additional features like suspension and pedal assist levels. At Full Charge Cycles, our team will walk you through your options, provide recommendations based on your lifestyle, and even let you take a test ride to ensure you’re making the best choice.
Is there a top speed for ebikes?
How far can they go?
How much do ebikes weigh?
How long does it take to charge an ebike battery?
Are there legal restrictions for ebikes in Canada?
Is it better to have a Class 1 or Class 2 ebike?
What are the key differences between e-bikes and e-scooters?
Are helmets required when riding e-bikes or e-scooters in B.C.?
Can I use an e-bike in bike lanes and on trails in Kelowna?
What is the typical lifespan of an e-bike or e-scooter?
Can I use an e-bike during the winter months?
What’s the difference between hub-drive and mid-drive e-bikes?
How often should I service my e-bike or e-scooter?
What is the Full Charge Cycles
Shopping Experience Like?
What’s included when I purchase an e-bike or e-scooter from Full Charge?
When you buy from us, you’re getting more than just a product—you’re getting peace of mind. All purchases include expert assembly and tuning, ensuring your ride is ready to perform from day one. We also provide optional labour warranties to cover tune-ups and repairs during your first 1 to 3 months of ownership.
In addition to the product itself, our team offers ongoing customer support, so you can come to us with questions or for routine maintenance. Accessories such as locks, helmets, and racks are also available to customize your purchase and make it truly yours.
Do you offer test rides before purchase?
Do you provide servicing for e-bikes and scooters purchased elsewhere?
What kind of warranties do you offer?
Do you sell replacement parts for e-bikes and scooters?
Have More Questions?
